Shipping

Flat rate of $7.00NZD for items shipped within New Zealand

Flat rate of $11.00NZD for items shipped Internationally

Free Shipping on all orders totalling $100NZD or more

Business Days: Monday - Friday, excluding National holidays within New Zealand.

Processing Time

Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Our shipping department is not available on Saturday, Sunday and on New Zealand National Holidays. Orders received on Saturday or Sunday are usually processed by Monday or end of Tuesday. However, it is important to know that during peak seasons and time of unusually high order volume, that time may increase a bit to as much as 4 business days.

Free Shipping

Free shipping offer is applicable to orders over $100.00NZD after coupons and discounts have been applied. 

Free shipping promotion is applicable to all orders both national and International.

General Delivery Time

CourierPost New Zealand delivers the Next Working Day (Monday  - Friday)

International Shipping should be delivered within 4-10 Working days worldwide. (unless impeded by customs)

Orders shipped to Australia can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to Australia can be expected within 2 - 4 business days.

*If you have not received your order within these time frames, please check with your local customs office before contacting us.

*Many international orders are held at customs and will need to be picked up. There is no tracking number available for International Airmail.

 

Incorrect Shipping Address:
  • We are not responsible for parcel shipped to the wrong address due to customers' error
  • If the parcel is returned to us, we will contact the buyer to request the correct address and estimate of additional shipping cost to resend the parcel.
  • If the buyer refuses to have the item resent, we will refund the purchase price minus shipping and handling plus 10% restocking fee